Frequently Asked Questions
Everything you need to know about shopping at the official Cork City FC online store.
How long will it take for my order to arrive?
Standard shipping within Ireland typically takes 3-5 business days. International delivery times vary by location, usually ranging from 7-14 business days depending on customs processing.
Can I return a personalized jersey?
Items that have been personalized with custom names, numbers, or league patches cannot be returned or exchanged unless the garment is faulty. Please refer to our size guide carefully before placing your order.
Do you offer international shipping?
Yes, we ship our official merchandise worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure mobile payment options like Apple Pay and Google Pay.
How should I care for my official team kit?
To preserve the quality of the fabric and crest, we recommend washing your jersey inside out at 30°C. Avoid using fabric softeners and do not tumble dry or iron directly onto the printed graphics.
What is your return policy for non-personalized items?
You can return unworn items in their original packaging with tags attached within 28 days of purchase for a full refund or exchange, excluding shipping costs.